Consulting
Ongoing or advisory work that does not fit a fixed engagement — a second opinion, a review of someone else's proposal, or help thinking through a decision before you make it.
Not every question is an engagement. Sometimes you have been handed a quote you cannot evaluate, or an installer has recommended something and you have no way to tell whether it is sensible. Sometimes you simply want to think out loud with somebody who has seen the failure modes.
This is the option for that. There is no fixed scope because the useful version changes with the question — an hour on the phone is sometimes the whole job, and sometimes it is the start of something longer.
We will tell you what we think it needs and what it would cost before doing any of it. If the honest answer is that you do not need us, that is the answer you will get.
Prices reflect the time these engagements normally take. Where a service is priced by size, pick the tier matching whichever part of the description is larger for you — a small house with a great many devices belongs in the higher tier. If what we find on the day goes beyond the tier you picked, we will tell you before starting and agree any additional time with you first. We never bill for extra time you have not agreed to.
How it works
Tell us the question
In your own words, with whatever context you have. There is no form to fill in and nothing you need to understand first.
We scope it
We come back with what we think it takes, what it would cost, and whether it is worth doing at all.
Only then does it start
Nothing begins, and nothing is charged, until you have agreed the scope and the price.